Privacy Policy
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AKVONIA ('we', 'our', or 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit akvonia.com and purchase our digital products.
1Information We Collect
We collect information you provide directly to us, such as your name, email address, and payment information when you make a purchase. We also automatically collect certain information about your device and how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
2How We Use Your Information
We use the information we collect to process your orders and deliver your digital products, send you transactional emails (order confirmations, delivery links), respond to your enquiries and provide customer support, improve our website and product offerings, and comply with legal obligations.
3Payment Information
All payment transactions are processed securely through Stripe. We do not store your full credit card details on our servers. Stripe's privacy policy governs the handling of your payment information. Please review Stripe's privacy policy at stripe.com/privacy.
4Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and delivering our products (such as Stripe for payments and GoDaddy for hosting), provided they agree to keep your information confidential.
5Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Order records are typically retained for seven years for accounting and legal compliance purposes.
6Your Rights
You have the right to access, correct, or delete your personal information. You may also object to or restrict certain processing of your data. To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.
7Cookies
We use cookies and similar tracking technologies to enhance your experience on our website. These include essential cookies required for the site to function, and analytics cookies that help us understand how visitors use our site. You can control cookie settings through your browser preferences.
8International Transfers
AKVONIA is based in India. If you are accessing our website from outside India, please be aware that your information may be transferred to, stored, and processed in India or other countries where our service providers operate.
9Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date. Your continued use of our website after changes are posted constitutes your acceptance of the revised policy.
10Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected]. We are committed to resolving any concerns you may have.
Questions? Contact us at [email protected]